FAQs
Please see below some of our most Frequently Asked Questions.
What ages do you take?
We welcome children from age 2 right up until they start school (age 5).
What are your opening hours?
We are open Monday to Friday, 7:30am to 6:00pm, 49 weeks a year.
Closing days
- Bank Holidays
- 2 weeks covering Christmas and New Year – you will be provided with details of the dates on the monthly newsletter and on the parents noticeboard
- The week following Good Friday.
- If Mount Preschool needs to close for any local or general elections (usually a Thursday in May), the date will be advised in advance.
Do you accept government funded places?
Yes. We accept 15 and 30 hour government funding for eligible families. Visit our Funding & Fees page or ask us for details.
Is there a sibling discount?
Yes — we offer a 5% discount for subsequent siblings in attendance.
How will I see what my child does each day?
Through Tapestry, our secure online learning journal. You can view photos, observations and care diary updates about meals, sleep and toileting.
Are meals provided?
All meals are hand cooked on site using fresh, nutritious ingredients, and we cater for allergies and dietary requirements. Our kitchen holds a food standards rating of 5 (Very Good).
My child isn't toilet trained yet — is that okay?
Absolutely. We accept children who still wear nappies or pull-ups. Please bring spare clothes and nappies in a named bag.
How do I arrange a visit?
Just get in touch by phone, email, or the contact form — we’d love to show you around and answer your questions. Contact Us Page
Can my child have a nap at preschool?
Yes. We understand that some children still need a nap during the day, so we provide a quiet sleep area where children can rest comfortably and safely. We work closely with parents to ensure each child’s individual sleep routine and needs are supported. We also follow government advice on safe sleep practices.