FAQs
Our policies ensure we provide a safe, caring and high-quality environment for every child. Tap any heading to read more.
What ages do you take?
We welcome children from age 2 right up until they start school (age 5).
What are your opening hours?
We are open Monday to Friday, 7:30am to 6:00pm, 49 weeks a year.
Closing days
- Bank Holidays
- 2 weeks covering Christmas and New Year – you will be provided with details of the dates on the monthly newsletter and on the parents noticeboard
- The week leading up to Good Friday in 2025
- If Mount Preschool needs to close for any local or general elections (usually a Thursday in May), the date will be advised in advance and a funded day will be added to July.
Do you accept funded places?
Yes. We accept 15 and 30 hour government funding for eligible families. Visit our Funding & Fees page or ask us for details.
Is there a sibling discount?
Yes — we offer a 5% discount for subsequent siblings in attendance.
How will I see what my child does each day?
Through Tapestry, our secure online learning journal. You can view photos, observations and Care Diary updates about meals, sleep and toileting.
Are meals provided?
Yes. All meals are hand cooked on site using fresh, nutritious ingredients, and we cater for allergies and dietary requirements. Our kitchen holds a food standards rating of Good.
My child isn't toilet trained yet — is that okay?
Absolutely. We accept children who still wear nappies or pull-ups. Please bring spare clothes and nappies in a named bag.
How do I arrange a visit?
Just get in touch by phone, email, or the contact form — we’d love to show you around and answer your questions. Contact Us Page